❓ Frequently Asked Questions (FAQ)
1. What is Fat Fingers all about?
Fat Fingers is a kids’ clothing brand that blends comfort with culture. We design breathable, skin-friendly outfits with playful and traditional prints, perfect for everyday wear and festive occasions.
2. How can I place an order?
You can order directly through our Website, OR you can connect via Instagram DM, WhatsApp (+91-8386969279), or by emailing us at fatfingerskids@gmail.com .
3. What are the shipping charges?
- Free shipping on orders above ₹1000.
- For orders below ₹1000, a small shipping fee is applicable (mentioned at checkout).
4. How long does delivery take?
- Ready-to-ship products: Dispatched in 4–5 business days.
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Custom / Made-to-order products: Dispatched in 7-8 business days.
Note: Saturdays, Sundays & public holidays are not considered working days for delivery.
5. How do I track my order?
Tracking details will be shared via WhatsApp & Email within 24 hours of dispatch.
6. What is your refund policy?
Refunds are only applicable if you receive a damaged product or a product different from your order.
7. Do you provide exchange?
Yes 😊 We offer exchange if the product doesn’t fit your child or if you’d like a different size/design (subject to availability).
8. Do you accept order cancellations?
Orders can be only be cancelled within 12 hrs of placing the order.
9. Can I customize outfits?
Absolutely! We provide customization options for sizes, fabrics, and prints. Just connect with us via WhatsApp, Instagram or Email.
10. How can I contact you?
- 📱 WhatsApp: +91-8386969279
- 📷 Instagram: @fatfingerskids
- 📧 Email: fatfingerskids@gmail.com
- ⏰ Mon–Sat | 10 AM – 5:30 PM